Support

Need help with your account, entitlements or documents? We're here to assist.

Contact

Common questions

  • I've paid but can't see my documents.Entitlements are applied to your organisation. If they're missing, contact us with your order reference.
  • My verification email hasn't arrived. Check your spam folder or request a new link from the sign-in page.
  • Can I edit my documents? Yes — once generated, documents can be edited and saved as new versions inside the portal.

Signed-in customers can raise a tracked support request from the Help & Guidance area of the dashboard.